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Last updated
24 September 2007 15:37:09

Maintained by
shy


Printable version

Frequently Asked Questions (FAQ)

Security

  1. What can I do to run Windows more securely?

Changing Passwords

  1. What is ACS' password policy?
  2. How do I change my password under Solaris 9 or RedHat Linux in a NIS+ environment?
  3. How do I change my password under OS X?
  4. How do I synchronize my 'Keychain' password to the my 'Login' password?

Backups

  1. What is the backup policy?
  2. Where are the public tape drives located?
  3. How can I backup/restore data on a laptop?
  4. How can I burn a CD-ROM or DVD-ROM?

Mail

  1. How do I setup Mozilla Mail to read and send mail?
  2. How do I setup Thunderbird or Mozilla Mail to filter junk mail?
  3. How do I make Pine save my password?
  4. My Pine stopped working. What can I do?
  5. How should I configure my OS X Mail.app settings
  6. How do I set up my e-mail client to access my JHEM e-mail?

Thunderbird

  1. Where can I get general help on using Thunderbird?
  2. How can I make links in an email message open in Firefox when I click on them?
  3. How should I configure my Thunderbird Mail settings?
  4. Why are two passwords necessary?
  5. How do I delete a folder?

Web Browser

Firefox

  1. Where can I get general help on using Firefox?
  2. Can I use Emacs keybindings with Firefox?
  3. How can I make GNOME open links using Firefox when I click on them?
  4. Can I use Shift-LeftClick to download a link like I do in Mozilla suite?
  5. Firefox opens PDF Documents inside the browser window. How do I change this behavior?

File Transfer

  1. How can I upload files to the FTP site?
  2. Where should I put files so that anyone can download them by FTP?
  3. What do I do when I see the sftp error message "Received message too long 796226418"?

Web

  1. How do I create a personal web page?
  2. How do I create an official ACS web page?
  3. Where should I put files so that anyone can access them over the Web?
  4. How can I password protect a directory on my personal web page?

Printing

  1. What printers are available?
  2. How do I print a color image?
  3. How do I print a transparencies?
  4. How do I setup OS X to use the department printers?
  5. How do I print in Duplex on OS X?
  6. How do I set up duplex printing on OS X?
  7. How do I print single-sided from the command line prompt on Linux or Mac OS X?
  8. How do I print 2 pages per side from the command line prompt on Linux or Mac OS X?
  9. How do I print 4 pages per side from the command line prompt on Linux or Mac OS X?
  10. How do you specificy a printer tray for secondlp?
  11. What are the options I can pass,via the lp command, to the printer from the command line prompt on Linux or Mac OS X?

PDF

  1. Why do my PDF have ugly fonts?
  2. How do I use ps2pdf to convert from Ghostscript (ps) to PDF format?

Projectors

  1. How do I connect the DELL 3200MP Projector to an Apple 15" G4 Powerbook?

Software

  1. STGMS does not work for me under RedHat Enterprise Linux. How can I fix it?
  2. What software packages are available for Solaris?
  3. What software packages are available for Linux?

IDL on Linux

  1. Why don't my IDL plots have color?
  2. How do I repair damage to IDL graphics windows?

Operating Systems

  1. How do I learn about Unix type operating systems?
  2. How do I take a screen shot?
  3. Where can I get more operating system help?
  4. gv for Linux is not present, what do I use?
  5. How do I change which print queue ggv uses?
  6. How do I remove the RHN Update applet from my panel in GNOME?
  7. How do I move up or down a page within Gnome terminal?

Macintosh OS X

OS X 10.4 Installation Guide and Errata

  1. How do I reformat and re-install my software?
  2. Where can I find a list of installed software?

    Understanding and Using New Features in OS X 10.4

    1. Coming soon...

    Optional OS X 10.4 Software Installation FAQ

    1. Coming soon...

    Additional OS X 10.4 FAQs

    1. How do I change the default PDF viewer from 'Preview' to 'Adobe Acrobat Reader'?
    2. Is there an Adobe Acrobat plug-in for Firefox?
    3. In the OS X menus, I see symbols that are supposed to correspond to keystrokes, but I don't know what keys these symbols represent. Do you have a list of these magical Macintosh key symbols?
    4. What are a list of common keyboard shortcuts in OS X?

OS X 10.3 Installation Guide and Errata

  1. How do I reformat and re-install my software on OS X?
  2. Where can I find a list of installed software?

    Optional OS X 10.3 Software Installation FAQ

    1. I want to install the Unix program XXX but don't know how. What can I do?
    2. I want to install fitscut but don't know how. What can I do?
    3. I want virtual desktops on OS X, what do I do?
    4. Focus doesn't follow the mouse! Help!
    5. I use the standard Mac OS X 'Terminal' version of emacs. How can I get colors?
    6. I'd like some more tools for using LaTeX on OS X
    7. I'm looking for a new text editor for OS X. Any suggestions?
    8. I want to use VNC on OS X. What can you recommend?
    9. I want that cool program that shows the earth, weather, and satellites on your desktop!
    10. I don't like the default Apple Calulator program. Is there anything better?

    Additional OS X 10.3 FAQs

    1. How do I make programs launch on start-up?
    2. How do I change the default Web Browser?
    3. How do I forward X applications over SSH?
    4. How do you start any native Mac OS X application from the command line?
    5. I'm having trouble with X11 on OS X
    6. What are some good tips and tricks for OS X?
    7. What are some useful keyboard shortcuts, and how do I take a screenshot?

Remote Access

  1. How do I log in to my machine remotely?
  2. How do I transfers files remotely?
  3. I need to access web resources (Journals, Library, OED, etc.) from home, what do I do?
  4. Setting up a Proxy

Department Mailing Lists

  1. How do I subscribe to or unsubscribe from a department mailing list?
  2. What else can I do from the "easy" web interface?
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